SLAMMED BY SKY!

At last! Result of a sort! BT have offered to repay £190 BUT they want to close the case. I have told them NO, I want the case kept open but want repayment of almost £400 from Sky before closure. Apparently the move from one telecommunications server to another without informing the customer is called Slamming - so, I have been slammed! Someone from Sky phoned last night and left a voicemail offering to phone again in the evening. No audible name or number was left ...